Hi, I’m Lisa.
I lead the design of complex, data-heavy B2B/Enterprise SaaS products. I’m part hands-on designer (& researcher), part strategist, part team builder and manager, part coach, and partner to my colleagues in product management and engineering.
What I Do
- UX team building and management, including recruiting, interviewing, hiring, onboarding, guiding, motivating, and supporting.
- Discovery work, including contextual interviews, personas, user scenarios, competitive research, and heuristic reviews.
- Information Architecture, including user/task flows, card sorting, and site maps.
- 1:1 UX career coaching for designers and researchers, from aspiring UXers to director-level leaders.
- Design work, including wireframes, low-fi and high-fi interactive prototypes, and visual design.
- Usability testing, including test planning (recruiting, writing test protocols), conducting interviews with participants, and interpreting and sharing results.
Who I’ve Done It For
